Position Summary
Provide customer service at branch concierge by meeting, assisting and guiding customer with their banking needs or inquiries in accordance with the set policies & procedures.
Requirements & Experience
- Must be a citizen or Permanent Resident of Negara Brunei Darussalam.
- Minimum 5 O’ Level or its equivalent.
- Highly efficient in time management and working experience in customer services is an advantage.
- Proactive with strong interpersonal skills, highly driven and a team player who can also work independently with minimal supervision.
- Excellent written and verbal communication skills in both Malay and English.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, is an added advantage.
Key Responsibilities
- Ensure service is delivered according to the required turnaround time.
- Act as branch first line of defense in providing adequate and accurate information, overall view of banking perspective to customers.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contribute to team effort by accomplishing related results as needed.
- Perform duty with due diligence in accordance with the Bank and regulatory requirement.
To Apply
Send your complete resume with supporting documents to omp.hrhcd@bibd.com.bn by 25 March 2025.
Please state your email subject as HRHCD100142025.
Only shortlisted candidates will be notified for interview.
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