Position Summary
Seeking a detail-oriented and proactive individual to join our team, responsible for managing card security and ensuring swift action in cases of potential fraud. The role involves monitoring and responding to notifications from Mastercard and Visa regarding compromised accounts, as well as providing timely support to customers.
Requirements & Experience
- Must be a citizen or Permanent Resident of Brunei Darussalam.
- Minimum 5 ‘O’ level including IT subject or Diploma in Banking / IT related fields.
- Good command in English .
- Good sense of business acumen.
- Risk consciousness with the ability to identify risk issues with limited information.
- Self-starter with the ability to work under pressure and tight deadlines.
- Good people skills and a team player.
- Proficient in personal computers, web-based applications, Microsoft Office especially Microsoft Excel and strong interpersonal skills.
- Possess detail-oriented writing skills and strong ability to follow through assigned tasks.
- Knowledge in IT related other basic programming.
Key Responsibilities
- Blocking compromised accounts and notifying customers of any security issues.
- Handling transaction issues by releasing funds held due to failed transactions, following proper verification.
- Maintaining records of fraudulent cards and updating the system with necessary warnings.
- Logging and tracking all maintenance requests related to card security.
- Assisting other team members as required, particularly during periods of leave.
To Apply
Send your complete resume with supporting documents to omp.hrhcd@bibd.com.bn by 19 September 2024.
Please state your email subject as HRHCD100382024.
Only shortlisted candidates will be notified for interview.
Apply Now
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