Junior Collector (Retail) - Special Asset Management Unit, Collection and Recovery Department, COO Division

Position Summary

  • Handling and monitoring of Non-Performing Secured Financing accounts (1 – 180 days).
  • Contacting and negotiating with customers to make payment arrangements.
  • Conducting Examination of Means and preparing Letter of Undertaking for customers/guarantors on agreed payment arrangements.
  • Monitoring payment arrangements from delinquent customers.
  • Evaluating and recommending the next course of action to be taken for Non-Performing accounts.
  • Ensure adherence to BIBD’s service culture and that they are reflected in service delivery.

Requirements & Experience

  • Must be a Citizen or Permanent Resident of Brunei Darussalam.​
  • Possess at least 5 ‘O’ Levels or its equivalent.
  • Minimum of 3 years working experience in financing, back-office operations or sales.​
  • Has good knowledge of Retail Banking products, services and procedures.​
  • Highly driven and target-oriented.​
  • Self-motivated with the ability to motivate the team.​
  • Excellent interpersonal, communication, written and analytical skills.​
  • Able to work under pressure and tight deadlines.

Key Responsibilities

Monitoring and handling non-performing/ delinquent secured financing accounts (1-180 Days). This includes contacting customers to negotiate terms of payment and liaising with relevant parties to recover the amount owed by the customer.

To Apply

Send your complete resume with supporting documents to omp.hrhcd@bibd.com.bn by 15 October 2024.

Please state your email subject as HRD100442024.

Only shortlisted candidates will be notified for interview.

Apply Now

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