Position Summary
This role focuses on leading a team to achieve sales and service excellence, optimising productivity, and fostering customer retention and acquisition through targeted activities.
Requirements & Experience
- Must be a Citizen or Permanent Resident of Brunei Darussalam.
- Bachelor’s Degree holder in relevant field.
- Minimum of 3 years working experience in financing, branch or back office operations or sales.
- Has good knowledge of Retail Banking products, services and procedures.
- Highly driven and target-oriented.
- Self-motivated with the ability to motivate the team.
- Excellent leadership, interpersonal, communication, written and analytical skills.
- Able to work under pressure and tight deadlines.
Key Responsibilities
- Manage and coach the team to meet or exceed sales targets for the relief branch, ensuring both individual and branch targets are achieved.
- Retain existing clients and acquire new accounts to increase market share while managing customer attrition and retention.
- Lead the team to exceed targets for events and roadshows to boost market share.
- Ensure adherence to BIBD’s service culture and that they are reflected in service delivery.
To Apply
Send your complete resume with supporting documents to omp.hrhcd@bibd.com.bn or Human Resources and Human Capital Division, 6th Floor, BIBD Headquarters, Bandar Seri Begawan, Negara Brunei Darussalam by 27 August 2024.
Please state you email subject as HRHCD100342024.
Only shortlisted candidates will be notified for interview.
Apply Now
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