Position Summary
Provide customer service at the branch concierge by meeting, assisting, and guiding customers with their banking needs or inquiries, following established policies and procedures.
Requirements & Experience
- Must be a citizen or Permanent Resident of Negara Brunei Darussalam.
- Minimum 5 ‘O’ Level or its equivalent.
- At least 2 years of working experience in customer service.
- Highly efficient in time management.
- Proactive with strong interpersonal skills, highly driven and a team player who can also work independently with minimal supervision.
- Excellent written and verbal communication skills in both Malay and English.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, is a valuable asset.
Key Responsibilities
- Ensure that the service is delivered within the required turnaround time.
- Act as the first line of defence in providing adequate and accurate information, and an overall view of the banking perspective to customers.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contribute to team effort by accomplishing related results as needed.
- Perform duty with due diligence in accordance with the Bank and regulatory requirements.
To Apply
Send your complete resume with supporting documents to omp.hrd@bibd.com.bn by 10 June 2025.
Please state your email subject as HRD100282025. Only shortlisted candidates will be notified of the interview.
Company Registration No. RC00006420
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