Customer Service Representative (Kuala Belait Branch) - Branch Banking Operations and Services
Position Summary
- Ensure that the service is delivered within the required turnaround time.
- Act as the first line of defence in providing adequate and accurate information, as well as an overall view of the banking perspective, to customers.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contribute to team effort by accomplishing related results as needed.
- Perform duty with due diligence in accordance with the Bank and regulatory requirements.
Requirements & Experience
- Must be a citizen or Permanent Resident of Negara Brunei Darussalam.
- Minimum 5 ‘O’ Level or its equivalent
- Highly efficient in time management and working experience in customer services is an advantage.
- Proactive with strong interpersonal skills, highly driven and a team player who can also work independently with minimal supervision.
- Excellent written and verbal communication skills in both Malay and English.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, is an added advantage.
Key Responsibilities
Provide customer service at the branch concierge by meeting, assisting and guiding customers with their banking needs or inquiries in accordance with the set policies & procedures.
To Apply
Simply send your complete resume with supporting documents to omp.hrd@bibd.com.bn by 24th April 2025.
Please state your email subject as HRHCD100202025. Only shortlisted candidates will be notified of the interview.
For Career Opportunities with BIBD, please visit www.bibd.com.bn/career.
Company Registration No. RC00006420
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