Staying Safe Online

In today’s digital age, it is crucial to protect yourself from fraud and scams while conducting financial transactions online.

Protecting Yourself from Fraudulent Activities

At BIBD, we understand the importance of safeguarding your financial wellbeing from the ever-evolving landscape of online scams. We hope that these tips below will equip you with the knowledge and tools necessary to stay safe. By familiarising yourself with common scams and learning how to recognise and avoid them, you can confidently navigate the digital realm with peace of mind.

Learn how to recognise and avoid common scams that target online banking users.

Phishing Scams

Phishing scams attempt to trick individuals into revealing sensitive information such as usernames, passwords and banking details. Stay vigilant and follow these tips:
  • Be cautious of unexpected emails, text messages or calls requesting personal information.
  • Avoid clicking on suspicious links or downloading attachments from unknown sources.
  • Verify the authenticity of any communications by getting in touch with our Contact Centre at 2238181.

Identity Theft

Always safeguard your personal and financial information to prevent identity theft. Follow these tips to make sure your accounts stay secure:
  • Use strong and unique passwords for your online accounts.
  • Enable two-factor authentication for an extra layer of security.
  • Regularly monitor your transactions and bank statements for any unusual activity.
  • Alert BIBD immediately if you feel your details have been compromised.

Online Purchase Scams

Online marketplaces provide convenience but can also attract fraudsters. Be cautious when making online purchases by following these tips:
  • Research sellers before making a transaction, especially when dealing with individuals or lesser-known websites.
  • Where possible, purchase from reputable platforms only.
  • Use secure payment methods and avoid sharing sensitive information through unsecured channels.
  • Remember, if an offer sounds too good to be true, it probably is.

At BIBD, we will never request your personal or account information through unsolicitied emails, messages or phone calls.
Your security is our utmost priority, and we remain committed to providing you with the resources and support needed to stay safe against scams.

If you suspect any fraudulent activity, or have concerns about the security of your acounts, please get in touch with our Contact Centre.

Together, let's build a secure digital banking experience for you.