Position Summary
- Responsible for application maintenance and support services, either directly to the end users or to service delivery functions.
- Anticipate, investigate and resolve incidents and problems to applications within area of responsibility.
- Ensure applications within area of responsibility are healthy and fully operational as per defined Service Level Agree Agreement (SLA).
- Act as subject matter expert for applications under area of responsibility.
- Coordinate with other IT departments and Vendors on fixes to reported incidents and problems.
- Develop implementation plans for change requests.
- Develop, manage and review documents such as procedures, technical manual, guidelines etc.
- Identify, analyse and optimize existing applications and processes in reducing inefficiencies and enhancing productivity.
Requirements & Experience
- Must be a Citizen or Permanent Resident of Brunei Darussalam.
- Degree in Computer Science, Computer Studies, Information Technology or any other relevant field; OR
- Higher National Diploma in Computer Science, Computer Studies, Information Technology or any other relevant field with a minimum of 3 years working experience.
- Having an ITIL Certification is an advantage.
Key Responsibilities
- Understanding of EAI, SOA and Web Services technologies and concepts.
- Ability to work under pressure and meet deadlines while handling multiple tasks.
- Ability to communicate with senior stakeholders and end users.
- Self-motivated, driven and able to work in a team and independently.
- Attendance of a general management, people management, project management, and change management courses with good understanding of ITSM methodologies.
- A sense of urgency, ambition and passion for impacting how we grow our business in the market.
- Excellent interpersonal, communication and documentation skills.
- Knowledge in banking related computer systems and operations.
To Apply
Simply send your complete resume with supporting documents to omp.hrd@bibd.com.bn by 4 May 2026.
Please state your email subject as HRD100122026. Only shortlisted candidates will be notified for interview.
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Interested in working at a place where the heartbeat is in tune with yours?